FAQs
🐾 Frequently Asked Questions
📦 Shipping & Delivery
Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days. Delivery usually takes 5–10 business days depending on your location.
Q: Do you ship internationally?
A: Yes! We ship worldwide so you can enjoy Selevras products wherever you are.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email to follow your delivery in real time.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day money-back guarantee. If you're not satisfied, you can request a return or refund within 30 days of receiving your order.
Q: What if my item arrives damaged?
A: If your product arrives damaged or defective, contact us and we’ll send you a replacement or full refund at no extra cost.
🐶 Products & Usage
Q: Is SteamBrush Pro™ safe for my pet?
A: Absolutely. It is designed with soft bristles and rounded tips to ensure a gentle and safe grooming experience for your pet.
Q: Can I use it on both cats and dogs?
A: Yes! SteamBrush Pro™ works perfectly for both cats and dogs of all sizes and fur types.
Q: How does the steam function work?
A: Simply add a small amount of water to activate the gentle mist effect, which helps loosen dirt and remove loose fur more effectively.
Q: Does it hurt my pet?
A: Not at all. Most pets actually enjoy the gentle massage effect, making grooming a relaxing experience.
💬 Support
Q: How can I contact you?
A: You can reach us anytime at infoselevras@gmail.com Our support team will be happy to assist you.
💡 Still have questions?
Feel free to contact us we’re here to help you and your pet every step of the way.
🐾 Selevras Smart solutions for happier pets.